No, eShakti is not operating normally. According to India's Insolvency and Bankruptcy Board (IBBI) public records, ESHAKTI.COM PRIVATE LIMITED entered Corporate Insolvency Resolution Process (CIRP) on December 9, 2024, and has since moved into liquidation. The website may still appear active, but a working checkout page does not mean orders are being fulfilled.
Key Takeaways
- eShakti's parent company entered formal CIRP proceedings on December 9, 2024, per IBBI public record CIN U64202TN2000PTC044413.
- The company is now in liquidation, with a liquidator (L Bhadri) formally appointed.
- The BBB profile for eShakti.com LLC shows an F rating and 653 unanswered complaints, the majority related to undelivered orders and missing refunds.
- If you placed an order recently, a credit card chargeback is the most reliable path to recovery.
- Custom-fit dress brands that are currently accepting and shipping orders do exist. See our eShakti alternatives guide for a comparison.
What does the official insolvency record show?
The IBBI (Insolvency and Bankruptcy Board of India) maintains a public register of all companies under formal insolvency proceedings. ESHAKTI.COM PRIVATE LIMITED (CIN: U64202TN2000PTC044413) shows CIRP commencement on 09-12-2024 (December 9, 2024) and current status: liquidation, with liquidator L Bhadri appointed. This is a formal legal process, not a temporary operational hiccup. A company in liquidation is winding down its assets under court supervision, not fulfilling new or existing orders.
The IBBI record is publicly accessible. The competing pages that describe eShakti as "possibly experiencing difficulties" or "may no longer be functioning at full capacity" are understating what the public record says. Liquidation is the final stage of insolvency proceedings.
What does this mean for pending orders?
If you have an open order that has not shipped, the realistic expectation is that it will not ship. The Better Business Bureau profile for eShakti.com LLC (rated F) shows 653 unanswered complaints, the majority describing undelivered dresses, missing refunds, and no customer support response. That pattern is consistent with a company that has stopped fulfilling obligations.
A working website is not evidence of a working business. eShakti's site has continued to display products and a checkout flow even after CIRP commenced. Placing a new order now carries a high risk of nondelivery.
How do you get your money back?
The most effective route for most customers is a credit card chargeback, not a refund request to eShakti directly. Direct refund requests to eShakti are unlikely to succeed given the company's insolvency status, as confirmed by the IBBI liquidation record. A chargeback is processed by your card issuer independently of eShakti's cooperation.
Here is the practical path:
- Credit card chargeback: Contact your card issuer and file a dispute for "item not received." Most issuers allow 60-120 days from the transaction or expected delivery date, depending on the card network. Act quickly, as windows close.
- PayPal dispute: If you paid via PayPal, file an "Item Not Received" case through the Resolution Center. PayPal's Purchase Protection applies to eligible transactions.
- FTC complaint: File a report at reportfraud.ftc.gov. This creates a formal record and supports broader enforcement action.
Do not wait for eShakti to respond to refund requests. Responses are not coming reliably.
Where can you find a custom-fit dress that is currently shipping?
A small number of made-to-measure women's dress brands are actively fulfilling orders. Our full eShakti alternatives comparison covers the options, including how each one handles sizing, production, and quality control.
For context: Taileroom makes custom-size dresses from your submitted measurements, with five silhouettes and your choice of print pattern on five base fabrics. Before production begins, you see a mockup of your dress and can request up to 3 revisions. If you do not reply within 24 hours, production proceeds to avoid delay. Dresses are sewn in our owned Vietnam factory and currently shipping. Price range is $100-150.
We are not the only option, and our alternatives guide names others fairly. What matters is that you order from a brand that is actually operating.
Frequently Asked Questions
Is eShakti taking orders in 2026?
The eShakti website may still display products and a checkout flow, but ESHAKTI.COM PRIVATE LIMITED entered formal CIRP (insolvency) proceedings on December 9, 2024, per IBBI public records, and is now in liquidation. Placing an order carries a high risk that it will not be fulfilled.
Did eShakti go out of business?
Yes, in the formal legal sense. eShakti's parent company, ESHAKTI.COM PRIVATE LIMITED, is in liquidation under India's Insolvency and Bankruptcy Code, with a liquidator appointed. The business is not trading normally.
Why is eShakti not shipping orders?
The company entered insolvency proceedings in December 2024 and moved into liquidation. A company in liquidation is not operating as a going concern. The website remaining live is not evidence of normal operations.
Can I still get a refund from eShakti?
Direct refund requests to eShakti are unlikely to succeed. The most reliable option is a credit card chargeback (file with your card issuer as "item not received") or a PayPal dispute if applicable. Act promptly, as dispute windows have time limits. You can also file a report at reportfraud.ftc.gov.
What is the eShakti status now?
As of July 2026, ESHAKTI.COM PRIVATE LIMITED is in liquidation per IBBI public records. The company's BBB profile carries an F rating with 653 unanswered complaints. The website remains live but is not reliably fulfilling orders.
What to do next
If you have a pending order, start the chargeback process now. Do not wait. If you are looking for a custom-fit dress from a brand that is currently shipping, our eShakti alternatives guide walks through the options by price, fit approach, and fulfillment record. And if you want more background on the timeline of what happened, our longer post on what happened to eShakti covers the full history.
